Terms & Conditions – Pearl Weave
Last Updated: 30 NOV 2025
Welcome to Pearl Weave. By accessing or using our website, products, or services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making any purchase or using our platform.
1. General
Pearl Weave (“we”, “our”, “us”) operates this website to provide premium bedding products and related services. By using our website, you agree to these Terms & Conditions in full. If you do not agree, you must discontinue use immediately.
2. Eligibility
You must be at least 18 years old to make a purchase. By placing an order, you confirm that all details provided by you are accurate and complete.
3. Product Information
We make every effort to display product colors, descriptions, and specifications accurately. However, slight variations may occur due to screen settings or lighting conditions.
Pearl Weave reserves the right to modify product details or discontinue items at any time without prior notice.
4. Pricing & Payments
- All prices displayed on our website are final and inclusive/exclusive of taxes (as applicable).
- We accept multiple secure payment methods including cards, wallets, UPI, and bank transfers.
- Pearl Weave is not responsible for payment failures caused by third-party payment gateways.
5. Orders & Confirmation
Once your order is placed, you will receive an order confirmation via email/WhatsApp.
Pearl Weave reserves the right to cancel any order in cases of:
- Payment issues
- Incorrect information provided
- Product unavailability
In such cases, you will be notified and refunded if applicable.
6. Shipping & Delivery
- Orders are processed and shipped within our standard delivery timelines.
- Delivery delays may occur due to courier issues, weather conditions, or unforeseen circumstances.
- Pearl Weave is not responsible for delays caused by logistics partners.
(If you want a full Shipping Policy, I can add that separately.)
7. Return & Exchange Policy
We offer a 5-day return & exchange window from the date of delivery.
To initiate a return or exchange, contact us at +971 525188680.
Items are eligible only if:
- They are unused and in original condition
- Tags and packaging are intact
- No stains, damage, or wash marks
Returns may be rejected if the product shows signs of use or damage.
8. Refund Policy
Refunds (if applicable) will be processed after the returned item is inspected and approved.
Refunds are issued to the original payment method. Shipping charges (if any) are non-refundable.
9. Intellectual Property
All content on this website—logos, images, designs, text, and graphics—is the property of Pearl Weave. Unauthorized use, reproduction, or distribution is strictly prohibited.
10. User Responsibilities
By using our website, you agree not to:
- Misuse the platform
- Engage in fraudulent activities
- Interfere with website security or data
- Copy or resell our content
Violation may result in suspension or legal action.
11. Limitation of Liability
Pearl Weave is not liable for:
- Indirect or consequential damages
- Losses due to delayed shipments
- Errors from third-party services
Your use of our website is at your own risk.
12. Changes to Terms
We may update or modify these Terms & Conditions at any time. Continued use of the website after changes indicates acceptance of the updated terms.
13. Contact Us
For questions or concerns regarding these Terms & Conditions, contact us at:
📞 +971 525188680
📧 info@pearlweaves.com
